Quantcast
 
BWPi topnavHomeBWPi
 
 

BWPi: Technical Support

 
 

This product been discontinued and, while we will continue to offer support where possible, we may not be able to resolve all technical support issues; active support for this product running on any non-recommended operating system (see System Requirements) may not be offered.

This page contains support information for owners of Birds of the Western Palearctic Interactive.

Before you contact us, check that your question is not dealt with in the Readme file or the Help pages (also accessible from the same part of the Start menu as the BirdGuides program or from the Help menu within the product).

If you have a problem with BWPi, support is available to registered users by email only: contact

If possible, it would help if you can tell us:

  • your product name and version number
  • the version of Windows or Mac OS you're using
  • as much information about the problem as possible, and replication instructions where possible
  • a daytime phone number or email address

For information on known issues with the product, click here.

BWPi BWPiUpdates UpdatesFAQ FAQSpecies list Species listRegister Register
Sys. reqs Sys. reqsKnown issues Known issues   

Back to top Back to top

BWPi home BWPi home
Updates Updates
FAQ FAQ
Download flyer Download flyer
Species list Species list
Online help Online help
Register BWPi Register BWPi
Sys. reqs Sys. reqs
Known issues Known issues
 
   
 
Privacy Policy | Terms of Use | Terms of Sale | Cookie Policy | About us | Advertise | Contact us
BirdGuides, Warners Group Publications PLC, The Chocolate Factory, 5 Clarendon Road, London N22 6XJ
© 2017 BirdGuides and Warners Group Publications plc. All Rights Reserved. Company Registered in England no. 2572212 | VAT registration No. GB 638 3492 15
Sales: or tel. 0800 919391 · International Sales: +44 (0)1778 391180 · Office: or tel. 020 8826 0934