Installing and running the product

The installation and running instructions can be found in the CD case front insert. Also check the Help and Readme files before use. If you have followed the instructions and are still experiencing problems, please see the list below.

Error message 'Unable to install this VB6 application without the latest service pack'

Screen freezes part way through the installation

Errror message indicating that you need a newer version of a .DLL file

Nothing happens when I put the CD in the drive

I get an error message that I need QuickTime for Windows, but QT is installed