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This page contains support information for owners of Birds of the Western Palearctic Interactive.
Before you contact us, check that your question is not dealt with in the Readme file or the Help pages (also accessible from the same part of the Start menu as the BirdGuides program or from the Help menu within the product).
If you have a problem with BWPi, support is available to registered users by the following means:
- by email - email
- by phone - call 0208 1413272 (International: +44 208 1413272) during office hours
- by post - write to:
BirdGuides Ltd
3 Warple Mews
Warple Way
London
W3 0RF.
If possible, it would help if you can tell us:
- your product name and version number
- the version of Windows or Mac OS you're using
- as much information about the problem as possible, and replication instructions where possible
- a daytime phone number or email address
For information on known issues with the product, click here.
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