This page contains support information for owners of Birds of the Western Palearctic Interactive.

Before you contact us, check that your question is not dealt with in the Readme file or the Help pages (also accessible from the same part of the Start menu as the BirdGuides program or from the Help menu within the product).

If you have a problem with BWPi, support is available to registered users by the following means:

• by email - email
• by phone - call 01909 560992 (International: +44 1909 560992) during office hours
• by post - write to:
  
  BirdGuides Ltd
  PO Box 4104
  Sheffield
  S25 9BS.

If possible, it would help if you can tell us:

• your product name and version number
• the version of Windows or Mac OS you're using
• as much information about the problem as possible, and replication instructions where possible
• a daytime phone number or email address

For information on known issues with the product, click here.

BWPi

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