The following issues have been identified with Version 8 of the DVD-ROM Guide to British Birds. None of them was considered serious enough to delay production of the disk, and these limitations should not greatly affect your use of the product. From time to time we will release updates to our products on this website. We strive to improve our products with every update by addressing known problems, improving performance and adding new functionality. If you have registered your copy of the product with your email address you will be notified of any updates as they become available.

Pictures and movies do not appear when using QuickTime 7.2

Unfortunately, QuickTime version 7.2 inadvertently introduced path problems causing pictures and videos not to work correctly with BWPi or The DVD-ROM Guide to British Birds version 8. Apple have now fixed this problem with their latest version, QuickTime 7.3.

You can download the latest QuickTime from www.apple.com/quicktime/download - untick the "Sign up" selections as required, and click the Free Download Now button.

Thumbnail/Species/Quad View mode shows single asset only

When the product is closed in Single View mode only, on restarting the program selecting Thumbnail mode (or any other view mode) only displays one asset. Clicking on another species will repopulate the Browser view correctly.

Local Help unavailable in Windows 98

Windows 98 users may find that the Help, Local Help menu option shows an error message saying that the Help files don't exist. To correct this:

1. Open Windows Notepad (select Start, Run; type Notepad and click OK).
2. Select File, Open and navigate to the folder in which you installed the product (usually C:\Program Files\BirdGuides\British Birds 8).
3. Select "All Files" in the Files of type drop-down.
4. Open Crex.ini (if file extensions are not shown, this is the second Crex file, not the one with the bird icon).
5. Scroll down to the [Help] section, and modify the line LocalHelp=Help/index.htm to read LocalHelp=C:\Program Files\BirdGuides\British Birds 8\Help\index.htm
6. Select File, Save, and then File, Exit to close Notepad.
7. Restart the program and the local help will open in a browser window.

Program not responding

Some older Windows PCs may exhibit intermittent problems with the program not responding. This is usually a QuickTime settings problem, and can be rectified by optimising the QuickTime settings:

1. On the Windows taskbar at the bottom right-hand side of the screen, you should see the QuickTime "blue Q" icon:
   
   
    
2. If this icon appears in the taskbar, right-click on it and select QuickTime Preferences; otherwise select Start > Settings > Control Panel and double-click the QuickTime icon.
3. Click on the down arrow next to the drop-down list near the top of the window (which usually reads "About QuickTime") and select the "Video Settings" option.
4. In the first instance just deselect "Enable DirectDraw", and close the QuickTime Settings window.
   
   
5. This may be sufficient depending on your PC specification and graphics adaptor card combination, but if you still encounter intermittent problems, then please open the QuickTime preferences again, and in the Video settings also deselect "Enable DCI", then close the QuickTime Settings window:
   
   

Titles of New Lists

We have identified a minor problem with the titles of new lists when making a new Navigator.

When you initially make a new list (using Features, New Navigator) you get the provisional title "New List". If you single-click on the "New List" entry in the window, the entry will turn blue. If you single-click on this entry again, you will be able to edit the title; press the Enter key on the keyboard to enter the new title. You can now drag and drop species into the list, and the when you close the list and save it, it will be saved correctly with the new title and will appear correctly in the Navigators list the next time you open the program.

However, if you use the Edit tab at the bottom of the New List window to change the name of the list, and save it, the list will be saved under the default name "New List", regardless of what you typed in the Edit tab. Next time you open the program, the navigator list will include the entry "New List". If you create a number of lists in this way, you may have a number of "New List" entries showing in the Navigator drop-down.

To correct this, select Features, New Navigator. A New List window opens; click the down arrow next to "Commoner Birds of Britain" and select the New List that you want to re-title. Now in the Navigator window below, single-click on the title, so that it turns blue. Single-click again on this blue title, and it will become editable. Re-enter your title (e.g. "Norfolk Holiday") and press the Enter key on the keyboard. Close this window, and click Yes to save changes when prompted. If you then close the program and re-open it, your list will be listed with the correct name in the drop-down Navigators list. Repeat as necessary to rename any remaining "New List" entries.

Windows Vista issues

See www.birdguides.com/support/vista.asp.

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