Functionality |
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This is the first release of a major new software
program and it is possible that users may discover undocumented
bugs. Please report any problems you come across on the BirdGuides
website (web address detailed above).
Generally when you encounter a serious problem,
the best thing to do is to quit the application and relaunch. If
this does not solve the problem, then try restarting your computer.
As a last resort, uninstall and then reinstall the program.
The
minor issues listed below have been reported but currently remain
unresolved:
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Macintosh
version: |
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Thumbnail
images may "smear" when scrolled.
WORKAROUND: REDUCE THEIR SIZE WITH ZOOM CONTROL |
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Videos
in Full screen mode don't always play.
WORKAROUND: USE THE LEFT/RIGHT CURSOR KEYS TO SWITCH TO ANOTHER ASSET
AND THEN BACK AGAIN |
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Occasionally
maps display as blank regions.
WORKAROUND: TRY SWITCHING TO THUMBNAILS VIEW AND THEN DOUBLE-CLICKING
THE AFFECTED ASSET. |
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Occasionally video clips continue playing and
cannot be closed, even by switching to a different species.
WORKAROUND: QUIT AND RESTART THE APPLICATION. |
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On some older 10.2 versions of Macintosh OSX assets
may not display in the browser although thumbnails can be viewed.
In this situation we recommend checking the updates website listed
above for a new version of the OSX software. When this is available
it will be possible to download it. Alternatively you may consider
upgrading to OSX 10.3 which offers significant improvements in many
areas.
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Windows
version: |
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Thumbnail
icons do not always update correctly in the navigator.
WORKAROUND: CHANGE TO ANOTHER SPECIES AND BACK |
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On some systems resizing the application window with the browser in Quad View
very occasionally leaves assets overlapping.
WORKAROUND: SLIGHTLY RESIZE THE WINDOW AGAIN |
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Annotations on illustration assets in Quad View can sometimes
appear oversize when the scale slider is set at minimum.
WORKAROUND: INCREASE DISPLAY SCALE SLIGHTLY |